We want Move PGH to be super easy to use — so we’re putting all the numbers in one place

 

I Need Help with…

 

Help me with the bus / train / incline!

  • Non-emergency bus /train question or concerns?

    Call: 412-442-2000
    This handy contact form

  • Emergency on the bus, train, or incline?

    If you have an emergency on a Port Authority vehicle, please call 412-255-1385 or 911.

I need help with Spin scooters.

  • Non-emergency scooter question or concerns?

    You can save time by contacting Spin directly in one of four easy ways (CITE):

    Call 1-888-249-9698
    In-app reporting
    This handy contact form
    Email [email protected]

  • Emergency scooter question or concern?

    If there is an injury or emergency involving a scooter, dial 911 immediately to file a report. Taking a picture and/or recording the vehicle number and time are crucial for submitting complaints.

I could use some help with POGOH, the bike-share.

  • Non-emergency question about POGOH?

    Check out their substantial FAQ for questions contact POGOH’s customer service team:

    Email [email protected]
    Call (412) 595-9421
    General info: [email protected]

  • Emergency with POGOH bike-share

    If there is an injury or emergency involving a POGOH bike, please call the police precinct where the incident occurred within 24 hours and send a police report to POGOH customer service at [email protected].

Get help with carpool (Waze Carpool)

  • Non-emergency question about Waze Carpool?

    Start with their Help Center or reach out to them:

    Email [email protected]

  • Emergency with Waze Carpool?

    Injury or emergency involving a Waze Carpool ride? Please call 911 immediately.

    Once it is safe to do so, report the incident to [email protected].

Get help with Zipcar

  • Non-emergency question about Zipcar?

    Start with their Help Center or reach out to them:

    Email [email protected]
    Call 866-4-ZIPCAR (494-7227)

  • Emergency with Zipcar

    Once it is safe to do so, complete the following steps:

    Report the incident to us by phone at 866-4ZIPCAR.

    Take pictures of the damage, call the police to fill out a police report, and collect information as detailed in Section 7.4 of the Rules of Vehicle Use.

    You will immediately receive an email with a link to fill out an Incident Report. Learn more here.