POGOH is Pittsburgh’s bikeshare system. Bikeshare is meant for residents, students, and visitors to take short trips around Pittsburgh. Customers can choose a pricing plan that works for them and proceed to rent, ride, and return bicycles from official POGOH stations throughout the city. POGOH was formerly named Healthy Ride, but underwent a complete equipment replacement and rebrand in 2022. POGOH is owned and operated by Bike Share Pittsburgh, a 501c3 non-profit located in Pittsburgh’s Strip District.

Official POGOH stations can be found on the Station Map on the website, the PBSC app, and Transit app.

Sign Up Online at POGOH.com, the PBSC app, or call Customer Support at 412-595-9421.

No. Customers can register on POGOH.com or by calling Customer Support. Mobility Justice Members will receive a Membership Card at registration, and all other customers can request a card for a fee by contacting Customer Support. Tap your Membership Card on the dock of any bike you wish to rent to unlock. 

Customer Support: 412-595-9421  [email protected]

Pedal bikes are traditional self-propelled bicycles.

E-assist bicycles still require the rider to pedal, but an electric motor automatically activates to assist the rider while climbing hills and getting started after a stop. Trust us, it’s awesome.

Healthy Ride underwent a complete system replacement and re-brand in 2022. Bike Share Pittsburgh still owns and operates the bikeshare system using new equipment and software from PBSC, a leader in the bikeshare industry. All of the Healthy Ride bicycles found new homes through the Recycle A Bicycle program that donated 400+ bikes to local non-profits and schools.

Choose the rental option that works best for you:

Rent using PBSC app: Scan the QR code on any bicycle to unlock

Rent using Membership Card: Tap your Membership Card on the right side of of the dock to unlock a bike

All bikes must be returned to official POGOH stations and properly locked into an available dock. Failure to return a POGOH bike at an official POGOH station will result in additional rental charges, bike location fees, and if a bike cannot be located, the customer is responsible for the cost of bike replacement. Failure to return bikes properly may also result in a locked account.

We rely on our customers to use the system as it was designed so that we can continue to provide a reliable service.

Contact Customer Support immediately by calling 412-595-9421. If possible, return to the bike and confirm the return by pushing the bike into the dock until the green light confirms your return. Bikes that are not returned properly will result in additional charges.

To return POGOH bikes simply slide the bike into an available dock and wait for the green light to confirm the bike is locked. If you receive a red light, your bike has not returned. Pull the bike out of the dock and try again.

Annual Members, Mobility Justice Members, and Flex Pass Holders can rent 1 bike at a time. You can add dependents to your account by logging in at POGOH.com and adding a dependent.

Pay As You Go customers can check out up to 4 bikes in a single transaction.

All bikes must be returned at official POGOH stations. You can either wait for someone to come and rent a bike or you can ride to another station with an open dock. You can see real time dock availability on the PBSC app.

If you do not receive a green light when attempting to lock your bike at a station, please try these steps:

Make sure you have inserted the bike all the way into the dock. Try pushing the bike in by the seat while holding one handlebar.

Try a different dock.

Call Customer Support at 412-595-9421. Do not leave your bike unlocked if you can’t dock it. Extra fees may apply depending on your pass.

No. Customers cannot reserve bikes.

E-assist bicycles require charging and additional maintenance. We wanted to keep pedal bikes affordable, and make sure we reflected the additional cost to operate e-assist bikes in our new pricing model.

No. If you need to make a quick stop, return your bicycle to a POGOH station first.

All riders are strongly encouraged to wear their own helmet while riding POGOH. However, helmets are not required for adults over the age of 14 in Pennsylvania. Need a helmet? Check out one of Pittsburgh’s awesome bike shops! Remember that you should replace your helmet after any major impact or every 5 years.

No. POGOH does not provide helmets. Need a helmet? Check out one of Pittsburgh’s awesome bike shops!

Standard Winter Weather Procedure:

Winter weather conditions may affect the functionality of the POGOH system. While we can anticipate and respond to winter weather as conditions arise, we want our riders to be safe and prepared for all of the different winter scenarios. Visit our Winter Weather Advisory page for full details. Remember, you can report unsafe routes to Pittsburgh’s 311 Response Center. If you do choose to ride during inclement weather, please ride safe. Visit our Winter Weather Riding Tips for more information.

Extreme Winter Weather:

Safety is a top priority to POGOH. If weather conditions threaten the safety of our riders, we will temporarily suspend service for all customers. Bikes already in use at the time of closure can be returned to any POGOH station. In the event that Pittsburgh receives a storm of any kind that may interfere with the safety of our riders and will result in a full system closure, we will notify all of our registered users via our newsletter and the homepage of the POGOH website. If you want to ensure you are subscribed to our newsletter, simply check your account settings by logging into your account via the PBSC app or POGOH.com. To receive real-time closures and openings, follow us via Facebook and Twitter.

If your bike is missing, please contact POGOH’s Customer Support. You must do this within 24 hours. Your bike is your responsibility until it is successfully locked at an official POGOH station. If a rider fails to report an unlocked or missing bike, a fee will be assessed to cover the cost of recovery. If we are unable to recover a bike, you will be billed for the replacement of the bicycle.

If your bike is stolen, please contact the police. Once you receive a police report number, call POGOH’s Customer Support at 412-595-9421.

All riders must be at least 14 years of age to ride POGOH.

All riders must be at least 14 years of age to ride POGOH.

IIn Pennsylvania, bicycles are treated just as any other vehicle:

Follow all traffic signals and signs.

Yield to pedestrians.

Do not ride on sidewalks.

We strongly encourage all of our riders to bring and wear a helmet.

NEVER ride against traffic

For more information and an illustrated guide to riding in the city, please visit: bikepgh.org/101

To take a class to become a more confident rider, join one of BikePGH's Confident City Cycling Classes and your POGOH rental is free for the class!

If you are involved in a crash and someone is injured or there is any type of property damage to the bicycle or other vehicles, call the police (9-1-1). Once you have a police report, you will need the officer’s name, the names of all persons involved, and a copy of the report. Please call Customer Support to follow up, (412) 595-9421. You are responsible for riding safe and for returning bikes in good condition. Please read our Terms and Conditions for more information on our liability policy.

No. We strongly discourage riders from riding on the sidewalk, and in many cases it is illegal to ride on the sidewalk. If you need to use the sidewalk, please dismount and walk your bicycle. Please ride on the street, obey all traffic signs, and yield to pedestrians.

For more information on cycling safely and legally in the City of Pittsburgh, please visit bikepgh.org/101

Should you exceed your allotted ride time, you’ll be charged the Pay-As-You-Go rate of $3.50 / half hour for pedal bikes, and $5 per half hour for e-assist bikes.

You can redeem a promo code during sign up or by logging into your account on either the PBSC App or website and applying it to your account.

Yes, you can add dependents onto your account to run multiple accounts on the same payment method, with the same account information.

Mobility Justice Members will receive a membership card once their membership is confirmed. Please be sure that your mailing address is up to date.

All other customers can request a Membership Card by contacting Customer Support: 412-595-9421, [email protected]

Please call customer support at 412-595-9421 to report the bike's location. If the bike is recovered, you will be charged a fee. If the bike is stolen, you will be charged to replace the bicycle.

Bikes should not be left unattended at any time. Lost or stolen bikes are the responsibility of the customer and are subject to additional fees including a bike replacement fee. Should you need to make a stop along your trip either stay with your bike or bring your own lock to ensure the bike is not stolen. Ride time will continue until your bike is returned at an official POGOH station.

All bikes must be returned to official POGOH stations and properly locked into an available dock until the green light confirms a return. Failure to return a POGOH bike at an official POGOH station will result in additional rental charges, bike location fees, and if a bike cannot be located, the customer is responsible for the cost of bike replacement. Failure to return bikes properly may also result in a locked account.

We rely on our customers to use the system as it was designed so that we can continue to provide a reliable service.

You can cancel your Annual Membership, Mobility Justice Membership, or your Flex Pass at any time by contacting Customer Support, or you can cancel your renewal on the PBSC app or website. Full or partial refunds will NOT be given for unused ride time per our terms and conditions.

Customer Support: 412-595-9421

No. We have cash payment available via the Cash App for Annual Members, Mobility Justice Members, and Flex Pass holders. Visit the Pricing Page for more information.

Cash payment is not available for Pay-As-You-Go customers.

No. There will not be a hold placed on your credit card. If there are insufficient funds on your card to cover your ride, your account will be locked until you update your payment method or load cash onto your account to cover the balance.

No. Prepaid debit cards are not supported at this time.

Yes. Contact [email protected] for more information.

The Mobility Justice Membership is designed for residents receiving government assistance. Like our Annual Membership, it includes unlimited 30-minute rides for 365 days. Unlike the Annual Membership, there are no additional fees for e-assist bikes. Should you ever go over your 30-minutes of ride time you’ll be charged the Pay-As-You-Go rate of $3.50 per 30-minutes for pedal bikes and $5 per 30-minutes for e-assist bikes. To avoid overage fees, keep trips below 30-minutes. You can immediately rent another bike and keep riding!

If you receive SNAP Benefits, LIHEAP Benefits, or Medicaid/Medicare you qualify for the Mobility Justice Membership. You will need to apply your card, account, or member number at registration.

ConnectCard users will no longer receive the free 15 minute benefit with POGOH.

Contact Customer Support 412-595-9421, [email protected]

Customers can use the PBSC app to rent POGOH bikes.

Check to make sure that you have allowed the PBSC app to access your camera. You can also enter in the bike number if the QR Code is damaged.

If your QR Code reader does not work, you can use the app to generate an unlock code and enter the code at the dock to the left of the bicycle.